To obtain authorization for a warranty return, repair or replacement of an eReplacements product, please email firstname.lastname@example.org or call us at 888-396-1209. Please be sure to include your company name, eReplacements order number, product part number and reason for the return.
All rechargeable batteries and adapters carry a 1 year warranty against defects in parts and workmanship. All toner cartridges carry a 6 month warranty and all projector and TV lamps carry a 90 day warranty against defects in parts and workmanship. eReplacements’ product warranty is non-transferable and the warranty term starts on the date of purchase. For a detailed summary of our warranty policies, click on the link below.
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