Enter your RMA, Order Number, PO Number, part of your Street Address or your Zipcode.

Warranty Return Request

To obtain authorization for a warranty return, repair or replacement of an eReplacements product, please email rma@ereplacements.com or call us at 888-396-1209. Please be sure to include your company name, eReplacements order number, product part number and reason for the return.

Warranty Guidelines

All rechargeable batteries and adapters carry a 1 year warranty against defects in parts and workmanship. All toner cartridges carry a 6 month warranty and all projector and TV lamps carry a 90 day warranty against defects in parts and workmanship. eReplacements’ product warranty is non-transferable and the warranty term starts on the date of purchase. For a detailed summary of our warranty policies, click on the link below.

Questions? Email us at rma@ereplacements.com

eReplacements Warranty Return Policies

Mobile Device Setup Guide

Back Market Customers - Mobile Device Setup Guide