Effective Date: November, 2016
By using this Website, you consent to the collection and use of the information which eReplacements collects through the Website may include personally identifiable information ("Personal Information"), which refers to information that helps it identify users or viewers of the Website (collectively, "Users" and each a "User"). You may choose not to provide Personal Information to this Website. The Personal Information includes data such as a User's name, street address, phone number, facsimile number, email address, username and password. The Website allows Users to submit Personal Information in order to contact or communicate with eReplacements and its vendor community. If User contacts eReplacements through this Website, please note that Personal Information may be maintained by the Website and/or eReplacements. Users are responsible for keeping all Personal Information current and may change any previously entered information through the Website in the manner set forth below.
We use the information that is collected about you for a variety of purposes including: to administer your participation in this Website; to fulfill your requests for quotes, services or materials; and/or to contact you or conduct research or surveys. Information about Users also may be used to provide customer service, confirm and fulfill your orders, ship your orders, administer payments, and possible warranty claims and technical support. We may collect any or all of the following information:
- Complete mailing address
- Phone number, email address, credit card number in connection with purchasing from our online store, etc.
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer orders, registration and/or warranty claims
The information is collected to better understand your needs and provide you with a better service, and in particular, for the following reasons:
- For the purposes for which you provided it;
- Information to improve our products and services;
- For customer support and to respond to your inquiries;
- Periodically send promotional email about new services, products, special offers, sweepstakes or other information which we think you may find interesting using the email address which you have provided;
- To improve and maintain the Website for product development;
- With your consent, to contact you by telephone or text message regarding website features, improvements, or other products and services that may interest you;
- With your consent, to contact you by telephone or text message regarding certain services or information you have requested (i.e. quotes, orders, etc);
- Provide updates and announcements to our Website that you have used that might improve your experience with our service.
Sharing of Personal Information with Third Parties.
We may also collect non-personally identifiable information from you when you visit the Website (e.g., your IP address, browser type, domain name, etc.). This information is collected and analyzed in the aggregate in order to improve the function and content of the Website.
We maintain physical, electronic and administrative steps to ensure that the personal information we collect about you remains accurate, timely and secure from unauthorized or inappropriate access. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure and while we strive to protect your personal information, we cannot guarantee or warrant its complete security. We shall not be responsible for harm that you or any person may suffer as a result of a breach of confidentiality in respect to your use of the Website or any information you transmit to the Website.
We may also collect information about you or others through non-affiliated third parties. For example, to the extent permitted by law, we may, in our sole discretion, ask for and collect supplemental information from third parties, such as information about your credit from a credit bureau, or information to verify your identity or trustworthiness, or for other fraud or safety protection purposes. We may combine information that we collect from you through the Website with information that we obtain from such third parties and information derived from any other products or services we provide. These companies have their own privacy statements in place and we recommend you review them if you visit any linked web sites. We are not responsible for these third-party websites, for the information collected, or how the information is used by any third-party companies. We are not responsible for the content of the linked sites or any use of the sites
We collect certain aggregate and non-personal information when you visit this web site. Aggregate and non-personal information does not relate to a single identifiable visitor. It tells us such things as how many users visited our site and the pages accessed. By collecting this information, we learn how to best tailor our web site to our visitors. We collect this information either through "cookie" technology.
eReplacements does not knowingly collect or use any personal information from children (minors younger than 13) through the Website. If the User is a parent and believes the eReplacements may have inadvertently collected such information from User's child, please notify the eReplacements immediately by sending an email to support@eReplacements.com
600 E. Dallas Rd
Grapevine, TX 76051
or E-mail: support@eReplacements.com.
Last Updated: November 2016